Making Network Software Feel Less... Networky!
B2B UX / Enterprise Software / Team Management / Design Systems
Client:
Fujitsu
Role:
Product Designer
Year:
2023
Challenge
Virtuora Network Controller (VNC) was a powerful but overwhelming cluttered UI, dated visuals, and inconsistent workflows made it hard for network engineers to get work done efficiently.
Approach
Led a team of 2 designers + 1 intern
Conducted deep UX audits, workflow mapping & stakeholder interviews
Restructured IA, prioritized critical user flows (Topology, Service Design, Alarms)
Introduced modular layouts, cleaner hierarchies & consistent patterns
Results
✨ Simplified 30+ screens into a focused, intuitive interface
⏱️ Reduced task time by ~40% on key flows (based on internal reviews)
📈 Helped improve dev-designer handoff & stakeholder alignment
📈 Design system adopted by 2 more tools in Fujitsu’s suite
Leadership Moves
✅ Delegated modules by strength, built a Figma library for consistency
✅ Balanced stakeholder pushback with team well-being (aka shielded the crew when needed)
✅ Pushed back on legacy “engineering-first” habits to advocate for user-first solutions
Learnings
Enterprise design isn’t glamorous, but it’s gritty and satisfying. This project taught me that empathy looks different in B2B UX; it’s about saving professionals' time, mental load, and daily frustration. Not pretty buttons, but smart systems.